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📄 Privacy Policy

Effective Date: 15/07/2025

Lonzel & Olive Publishing (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit personal and project information to us.

By using our site or submitting your manuscript and related materials, you agree to the practices described in this policy.

🔐 Information We Collect

We may collect the following types of information:

1. Personal Information:

• Name, email address, phone number
  
  

• Payment and billing details (processed securely via third-party services)
  
  

• Book title, genre, and manuscript uploads
  
  

2. Usage Data:

• IP address, browser type, and site interaction (via analytics tools)
  
  

🗃️ How We Use Your Information

We use your information to:

• Review and process submitted manuscripts and materials
  
  

• Deliver editing, formatting, design, distribution, and marketing services
  
  

• Communicate project updates and respond to inquiries
  
  

• Process payments and manage invoices
  
  

• Maintain internal records and improve services
  
  

🤝 Sharing of Information

We do not sell or rent your personal information.

We may share limited information with:

• Freelancers or staff assigned to your project (editors, designers)
  
  

• Third-party payment processors (e.g., Stripe, PayPal)
  
  

• Distribution platforms (e.g., Amazon, Apple Books) with your approval
  
  

All collaborators are contractually obligated to maintain confidentiality.

🗂️ File Storage and Security

Uploaded manuscripts, cover designs, and files are stored securely in Google Drive and protected by appropriate access permissions. Only authorized team members have access.

📧 Communications

By submitting your manuscript or using our services, you consent to receive project updates and occasional service-related emails. You can opt out of promotional emails at any time.

🍪 Cookies

We may use cookies or tracking technologies to enhance your site experience. You can disable cookies in your browser settings.

🧑‍⚖️ Your Rights

You may request:

• Access to your personal data
  
  

• Corrections or updates
  
  

• Deletion of your data (unless required for ongoing services or recordkeeping)
  
  

To request changes or deletions, email: info@lonzelandolivepublishing.co.uk

🌍 International Users

Our services are operated in the UK. If you are accessing the site from outside the UK, you consent to the transfer and processing of your data in accordance with this policy.

📝 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised effective date.

📬 Contact Us

If you have any questions or concerns about this policy, please contact:
Lonzel & Olive Publishing
Email: info@lonzelandolivepublishing.co.uk
Website: www.lonzelandolivepublishing.co.uk